At nextgentradellc, we want you to love what you ordered! If you’re not completely satisfied, we’re here to help.
Returns
You can return items within 30 days of receiving your order.
Items must be unused, unworn, and in original condition with tags attached.
To initiate a return, simply contact our customer service or use our online return portal.
Exchanges
If you’d like to exchange an item for a different size or color, please follow the same process as returns.
Exchanges are subject to availability.
Refunds
Once your return is processed, we’ll issue a refund to your original payment method. Please allow 7-10 business days for the refund to appear on your account.
Shipping Fees
Shipping fees are non-refundable. Customers are responsible for return shipping costs, unless the item was damaged or incorrect.